Privacy & Cookie Policy

Key privacy and data information regarding how your data is used, processed and lawful bases employed.

 

In marked contrast to many organisations, THE INTELLIGENCE TRAIL relies on very little personal data in the running of the business. So hopefully you’ll find this a shorter read than what you are used to elsewhere!

Anyway, as per the EU-wide General Data Protection Regulation (GDPR), the following information is provided.

COMPANY INFORMATION
THE INTELLIGENCE TRAIL
CLYDE OFFICES
2nd FLOOR
48 WEST GEORGE STREET
GLASGOW
G2 1BP
SCOTLAND

Tel.: +44 (0)1753 290007
Owner: Mr. Brian Gray


PURPOSES OF DATA PROCESSING

Provision of tours
Receiving emails from the website contact form and/or direct emails. Initial correspondence requires a name and valid email address. Should an enquiry progress to a booking, then further details will be required, including:

  • time and date
  • tour content
  • contact telephone number
  • any other details pertinent to the booking and provision of services
  • banking details (business/organisational clients only)

Enquiries and subsequent bookings, and specific post-tour correspondence (regarding the tour, or event) are processed under the lawful basis of CONTRACT.

For the majority of tour payments, client personal data (normally name and email address only; postal/business address for commercial clients) will be transferred to PayPal and manually entered when creating client invoices. Please visit the PayPal website to familiarise yourself with PayPal’s own data protection and processing standards and safeguards.

Business Development / Industry networking
In the running of the company, data (name, email address, telephone number, postal address, company/organisation) may be obtained from external sources in order to make contact and introduce THE INTELLIGENCE TRAIL to target audiences. Such data will be processed under the lawful basis of LEGITIMATE INTEREST.

As the company is expected to cease trading on December 31st 2018 all marketing activities for previous tour clients or prospects has also ceased.

 

DATA RETENTION
Emails received from prospects and clients in the running of the business, and PayPal invoice and payment notifications are held for a minimum of six years, in line with standard HMRC accounting requirements. Older enquiries and client details are maintained (under CONTRACT basis for tax and business records only)


DATA PROTECTION
Appropriate security measures are in place to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Please be aware – and you should be, if you’re interested in the intelligence and security world! – that while all reasonable efforts are made to keep personal data safe and secure, the internet itself cannot offer such guarantees, whether through accidental or malevolent acts. Therefore a cast-iron guarantee of protection cannot be given for any personal data that is transferred online. In all online correspondence and dealings with THE INTELLIGENCE TRAIL you hereby accept this risk.

Where there has been any suspected breach of security, procedures are in place to report and notify the appropriate individuals and authorities.

Information – such as tour client contact details – may be transferred to and processed and/or stored at a destination outside the European Economic Area (“EEA”) by organisations such as PayPal. Please visit their website for further details concerning data protection.

 

PRIVACY RIGHTS
Under existing data protection and GDPR legislation, several privacy rights are afforded. These include:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

The right to be informed:  You have the right to be informed how your personal data will be used, such as on this particular webpage and at other junctures, such as submitting initial contact form information.

The right of access:  You have the right to know what information we hold about you and to ask, in writing, to see your records. Details of the records held on you will be provided to you as soon as possible and no later than one month – assuming the request is straightforward. Prrof of identity may be required before data is released. Please get in touch using the website contact form if you wish to exercise this right.  (If you’re a client or enquiring about tours, this will literally be your email correspondence and invoicing etc, and that’s about it!)

The right to withdraw consent: Strictly speaking, all tour correspondence is processed under the lawful basis of contract and this right does not strictly apply given the intention to not send marketing communications to existing contacts. That said, if any future scenario exists (hardly likely, given the winding down in December 2018) whereby marketing emails are sent on the basis of consent, this can be withdrawn at any time. Mailings were previously sent. Alternatively, contact the ‘Trail directly using the website contact page.

Right to object:  You also have a right to object to the ‘Trail processing data where relying on it being within legitimate interests to do so (for example, to send you direct marketing by post). To do this, or to discuss this right further, please get in touch using the contact webpage.

Right to restrict processing:  In certain situations you have the right to ask for processing of your personal data to be restricted because there is some disagreement about its accuracy or legitimate usage.

Right of erasure:  In some cases, you have the right to be forgotten (i.e. to have your personal data deleted from our database). Where you have requested that we do not send you marketing materials we will need to keep some limited information in order to ensure that you are not contacted in the future.

Right of rectification:  Again, as the only data held is that of email correspondence and invoicing/receipts accuracy should be a given. You can of course ask for these to be updated if you believe the existing information held is inaccurate. Get in touch via the website contact page.

Right to data portability:  Where we are processing your personal data because you have given us your consent to do so or for the performance of a contact (such as a tour), you have the right to request that the data is provided to you to reuse across different services.

COMPLAINTS
Perish the thought, but if you are genuinely dissatisfied with the way your data has been handled, please contact us using the contact webpage.

You are also entitled to make a complaint to the Information Commissioner’s Office – https://ico.org.uk/.

CHANGES TO PRIVACY POLICY
There’s a slight chance this policy may be updated between now and the ‘Trail winding down in December 2018. If you’re really interested in this, you can come back again and again to your heart’s content. If there’s any really big changes, these will be highlighted. The privacy policy was last updated on 24th May 2018.

LINKS FROM THIS SITE
This website may contain links to other websites. Please note that we have no control of websites outside the intelligencetrail.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

COOKIES

 

Chosen by members of the international intelligence, security, military and diplomatic communities.